We handle personal information in line with the UK GDPR and the Data Protection Act 2018.

We collect basic contact information when you contact us or use our services, including:

• Name
• Email address
• Phone number
• Business details

Information is used only to:

• Communicate with you
• Provide review and reputation management services
• Support account setup and reporting

We do not sell or share personal data for marketing purposes.

Google reviews are public information and belong to the business’s Google Business Profile. We access public review data only to provide monitoring and support services.

If used, the Customer Feedback Shield allows customers to submit private feedback directly to the business. This information is not published publicly and is used solely for issue resolution.

We take reasonable steps to protect any information we handle and retain data only for as long as necessary.

You have the right to request access to, correction of, or deletion of your personal information by contacting us.

If you have any questions about privacy or data handling, please contact us using the details provided on this website.